Customer service is the name of the game. Whether you’re running a photography empire or a brand-new business, you need to live and die by your customer service practices. Giving clients a connection to your brand will make them feel loved and taken care of....
It has happened to all of us. You get that client inquiry, but something just seem “off”. While you can’t quite put your finger on it, something deep down tells you this person might be a problem. These are “red flag” clients and they are something you...
Facebook groups can be an untapped resource for small businesses in the social media world. You can use theme to create a community among your clients and help nurture that relationship in an entirely different space. Let’s face it – our Facebook business pages are...
Automated Emails As professional photographers, we understand the importance of guiding our clients through the entire session cycle and ensuring they take the final step of ordering prints. Not only does this enhance the value of their session, but it also...
Retainers Raise your hand if you’ve experienced the disappointment of a portrait client canceling on you. It’s a common occurrence that many photographers can relate to. Now, how many of you have skipped the step of collecting a retainer for those sessions...
Quotes In the realm of photography, pricing can often extend beyond the confines of standard packages. In cases where clients require tailored quotes for specialized services like corporate shoots or destination weddings, the quoting process becomes crucial....
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