7 Ways to Wow Your Clients

7 Ways to Wow Your Clients

It’s no secret that we live in a world that LOVES customer service. Whether it’s a large company or a small one, when you look at successful companies the one thing they have in common is excellent customer service. Clients want to feel a connection to...
Managing Client Expectations

Managing Client Expectations

One of the biggest struggles a small business owner can have is when a client expectation isn’t met and they are upset. It’s the one thing that you hope doesn’t happen and dread when it does. A lot of times, these issues arise because of a lack of...