Managing Client Expectations

Managing Client Expectations

One of the biggest struggles a small business owner can have is when a client expectation isn’t met and they are upset. It’s the one thing that you hope doesn’t happen and dread when it does. A lot of times, these issues arise because of a lack of...
How to Handle an Unhappy Client

How to Handle an Unhappy Client

Continuing off part 1 this week where we talked about how to manage client expectations, today we’re discussing how to handle those clients who are unsatisfied or are just plain difficult. Honestly, it’s hard. But with these few tips, you can be on your...
Showing Clients Your Value

Showing Clients Your Value

To continue our discussion from last week about how to price your photography, we’re going to be talking about how to show clients the value in what you have to offer (aka how to get them to pay what you charge). If after last week you sat down to figure out...