How many of you out there are sending questionnaires to your clients before sessions? Questionnaires are one of the most important things you can do before a session with your clients! This handy tool will not only save you time since you won’t be making a ton of phone calls to gather info, but will help you customize the clients session and create a connection before ever meeting them. I can’t tell you how much more prepared I feel by asking just a few simple questions to get to know my clients before the session.
Every session type questionnaire is going to be different, so be sure to customize yours based on your needs. Here are 15 things that I like to ask for my family portrait clients, in addition to basic information, that you can use to build your own questionnaires.
What do you do?
How did you two meet?
How long have you been together?
What are the names and ages of your children?
How would you describe each person’s personality?
Do any of you have favorite hobbies?
Describe your perfect weekend.
What are some activities you like to do together as a family?
What are your kids into right now?
Have you been photographed before? If so, when was the last time?
Do you have any past photos or sessions of ours that stand out to you?
Do you have a specific location or type of location (urban, nature, etc) you would like for your session?
Any must have photos you would like for me to capture during the session?
How do you plan to display your photos? (albums, digital files, canvases, etc.)
Do you have anything else you would like to share with me?
This is just one of the ways a questionnaire can be used and putting them together is quick and easy. With every questionnaire, you need to figure out what your goal is. Are you gathering initial info about your client? Trying to tailor their session to them? Getting feedback after their session? Once you figure out your goal you’ll have a clearer idea of what to ask. By creating these questionnaires, you can easily gather info for every step of the client experience from start to finish.