Privacy Policy

Last Updated: June 20th, 2025


This Privacy Notice (“Notice”) describes how Iris Works and its parent, subsidiary and affiliated companies (collectively, “Provider,” “we,” “us,” or “our”) collect, disclose, or otherwise process Personal Information in relation to the operation of its business including through our websites, online services, mobile application any communications between you and us, such as through customer service interactions and emails and other communications we send (collectively, the “Platform”). It further describes:

  • Information that we receive from you when you interact with the Platform;
  • How we use and process the information that we receive;
  • If and why Personal Information (defined below) may be disclosed to third parties; and
  • Your choices regarding the collection and processing of your Personal Information.

PLEASE REVIEW THIS PRIVACY NOTICE CAREFULLY. When you submit information to or through the Platform, you consent to the collection and processing of your information as described in this Privacy Notice.

1.             Scope and Audience

This Notice applies to all users of our Platform, including photographers, their clients, and site visitors. This Notice is intended to cover all Provider-operated domains and subdomains of the Platform.

The Platform is intended only for use by individuals located within the United States. If you access the Platform from outside the United States, you do so at your own risk, and any data you provide will be transferred to and processed in the United States.

Please note that this Privacy Notice does not apply to information collected through third-party websites or services that you may access through the Platform. Separate privacy policies may apply to specific portions of the Platform or third-party integrations.

2.             Information We Collect

We collect personal information that is reasonably necessary to provide the Platform, provide ancillary services related to the Platform or respond to requests. “Personal Information” refers to any information relating to an identified or identifiable individual.

This may include:

  • Contact Information: Name, email address, phone number, mailing address;
  • Business Information: Company name, business website, social media handles;
  • Account and Transaction Data: Payment information (via third-party processor), contract, invoice, or event details;
  • User-Submitted Content: Files or photos uploaded by users;
  • Usage Data: IP address, browser type, pages visited, time spent, actions taken on the site (e.g., file downloads, logins, favorites);
  • Identifiers: Data collected from digital pictures uploaded to the Platform solely to support matching or filtering functionality.

3.             Methods of Collection

We may collect this information in several ways:

  (a)           Information You Provide

  We may collect Personal Information when you:

  • Fill out forms (e.g., to sign up for a free trial or to contact us);
  • Subscribe or purchase services;
  • Register for an account;
  • Submit or upload content;
  • Participate in surveys or contests; and
  • Contact support.

  (b)           Information Collected Automatically

  We may also collect data automatically when you interact with our Platform. This can include:

  • IP address and browser information;
  • Pages visited and time spent;
  • File downloads or actions (e.g., favoriting images, logging in); and
  • Clicks on marketing emails or links.

  This information helps us improve functionality, detect abuse, and provide better personalization.

  (c)           Cookies

  We use cookies and other tracking technologies (such as pixels) to operate and improve the website. Cookies may be set by us or by authorized third parties and are used for purposes such as:

  • Enabling key site features;
  • Remembering preferences;
  • Performing analytics;
  • Supporting secure logins; and
  • Facilitating advertising (where applicable).

  You may disable cookies through your browser settings. Doing so may impact site functionality. Please note that disabling cookies through your browser may not affect all cookies used on our site, and certain functionalities may continue to operate using necessary or non-browser-managed technologies.

4.             Use of Information

We use collected information to operate our Platform and to fulfill requests. This may include:

  • Responding to customer service requests;
  • Sending you service communications;
  • Customizing site features or content;
  • Administering user accounts;
  • Facilitating photographer-client communications;
  • Processing orders or transactions; and
  • Preventing fraud and misuse.

We may also use aggregate, de-identified data for a variety of purposes, including to analyze usage trends, improve the functionality and performance of our Platform, develop new features, support internal research and analytics efforts, and for other lawful business purposes.

In certain circumstances, Personal Information may be made available to other users or third parties through features of our Platform (such as client galleries, user profiles, collaboration tools, forums, or other interactive functionality) to facilitate the Platform services you have requested or enabled. The use of such features is optional, and any information shared through them is generally subject to your configuration and settings.

5.             Sharing of Information

We share personal information in the following circumstances:

  (a)           Service Providers

  We use third-party service providers to support the functionality of the platform, including for:

  • Hosting;
  • Email communications;
  • Analytics;
  • Customer support;
  • Document generation;
  • Scheduling; and
  • Payment processing.

  (b)           Legal Compliance and Protection

  We may disclose information when required to:

  • Comply with legal obligations (e.g., subpoenas or court orders);
  • Protect the rights, safety, or property of Provider or others; and
  • Investigate suspected fraud or abuse.

  (c)           Business Transfers

  If Provider is involved in a merger, acquisition, reorganization, sale of assets, financing, bankruptcy, or other transaction involving the transfer of some or all of Provider’s business or assets, Personal Information may be disclosed, transferred, or otherwise shared as part of that transaction or during the evaluation and negotiation thereof. Personal Information share under this Privacy Notice may be among the assets sold, transferred, or otherwise acquired by a third party, and the successor entity may continue to use such Personal Information in accordance with the terms of this Privacy Notice or as otherwise permitted by applicable law.

  By using the Platform or submitting Personal Information, you acknowledge and agree that your Personal Information may be transferred to a third party in connection with any such transaction, and that any successor or acquirer may continue to use your Personal Information as set forth in this Privacy Notice.

  (d)           With Your Consent

  We may share your information for other purposes if you give us explicit permission.

6.             Data Security

Provider is committed to safeguarding Personal Information. We implement industry-standard security measures including:

  • Encryption for data in transit;
  • Access controls and role-based permissions;
  • Routine system monitoring and audits; and
  • Physical data center safeguards.

Despite these protections, no system can be 100% secure. In the event of a data breach, we will notify affected users without undue delay and in accordance with applicable law.

7.             Children’s Privacy

Our Platform is not directed to individuals under the age of 18. Do not use this website or our Platform if you are under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If we become actually aware that we have collected such information without verified parental consent, we will delete it promptly.

8.             Third-Party Links

Our website may contain links to other websites, platforms or services. We are not responsible for the privacy practices of those third parties, and this Notice does not apply to them. We encourage you to review the privacy statements of any linked sites you visit.

9.             Payment Processing

We do provide paid products and/or services within the Platform. Payments made through the Platform are handled by third-party processors. We do not store credit card information within our database. However, we may store reference information such as the last four digits of a credit card number and/or the expiration date for certain purposes such as to support recurring billing or refund requests.

All payment pages are encrypted using SSL. Where applicable, your payment processor may have its own privacy notice, and you are encouraged to review it directly.

10.          Google API Services

If you connect your Google account to Provider, we may use limited access to:

  • Google Calendar (to sync and display events);
  • Google Drive (to allow you to link and share files); or
  • Gmail (to display sent/received emails within your Provider dashboard).

We do not access, retain, or use your Google data outside the context of the integration. Employees will only access such data if required to resolve a technical issue and only with your explicit permission. These features are optional and can be disconnected at any time.

11.          Do Not Track Signals

We do not respond to “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Information about an individual consumer’s online activities over time and across third-party websites or online services.

12.          Disclaimer

As addressed more fully in our terms and conditions, the Platform and all elements thereof are provided on an “as is” basis without warranty of any kind, express or implied. Provider does not warrant that the Platform will operate or perform in a manner that is uninterrupted or error-free, or that the web site or host server will be maintained free of viruses or other harmful code. Provider, its agents and associates shall not be held liable for any damage actual or consequential arising from action taken in response to information presented on this web site. This Platform is published independently of any software or hardware vendor. The views expressed in any Provider publication are those of the authors and do not necessarily reflect the views of Provider or any individual associated with this web site.

13.          Changes to This Notice

We may update this Privacy Notice from time to time. When we do, we will revise the “Last Updated” date at the top of the Notice and may provide additional notice where required by law. Continued use of the site constitutes acceptance of the updated terms.

14.          Contacting Provider

If you have questions about this Privacy Notice or your personal information, please contact us at:

Support[at]iris-works.com