Posts by Molly Connor

Getting creative with questionnaires.

Let’s talk questionnaires. We know that sharing a questionnaire (or two… or three) with your clients along the way can greatly impact their overall experience with you. Knowing as much as possible about them, their families, their insecurities and what they’re ultimately hoping for in their session will help you nail your time with them…

Read More

How to up your customer service game.

Customer service is the name of the game. Whether you’re running a photography empire or a brand-new business, you need to live and die by your customer service practices. Giving clients a connection to your brand will make them feel loved and taken care of. There’s nothing that will turn a client into an evangelist…

Read More

Three types of red-flag clients.

It has happened to all of us. You get that client inquiry, but something just seem “off”. While you can’t quite put your finger on it, something deep down tells you this person might be a problem. These are “red flag” clients and they are something you always want to watch out for. Here are…

Read More

Using a Facebook group to grow and nurture your client base.

Facebook groups can be an untapped resource for small businesses in the social media world. You can use theme to create a community among your clients and help nurture that relationship in an entirely different space. Let’s face it – our Facebook business pages are getting harder and harder to be seen without paying for…

Read More

FEATURE RELEASE: QUOTES

It’s not always as easy as sending an invoice and getting a signed contract. Sometimes, when pricing falls outside of a standard package, a client would like to receive a quote for your work (corporate shoots, destination weddings, etc.). Iris Works has you covered! In the Invoice section of your Studio Settings, you now have…

Read More

The Iris Works Community. Join us.

Recently, we changed our Facebook User Group to be the Iris Works Community because we wanted it to be more about the industry as a whole. One thing that we know for sure is that our users (and our future users) are part of a bigger community of photographers. Because of this, we wanted our…

Read More